Galerie FAQs

ALL SALES ARE FINAL

WHEN CAN I EXPECT MY ORDER TO SHIP?
Due to the current COVID-19 global pandemic, our shipping capabilities are limited. We are, however, striving to pack and ship online orders within 5-7 business days. We appreciate your patience and understanding. 

DO YOU OFFER CURBSIDE PICKUP?
Beginning May 1, Curbside [Contactless] Pickup for online orders is available on Mondays, Wednesdays and Fridays from 11:00am-3:00pm. A notification will be sent to you when your order is ready for pick up. Please call (872) 817-7067 prior to your visit and have your order number handy. There is a convenient loading area directly in front of the gallery. Please pull up there, if possible, and we will safely place your order in the trunk of your vehicle. 

DO YOU SHIP INTERNATIONALLY?
Due to the current COVID-19 global pandemic, we have temporarily suspended shipping to international locations until further notice. Sorry!

HOW CAN I TRACK MY ORDER?
A tracking number will be sent to the email address provided at the time of purchase. If you have not received shipping confirmation or fear your shipment has been lost, please contact us at orders@galerief.com.

MY PRINT IS DAMAGED. CAN I RECEIVE A REFUND?
If you feel your print is not up to code, please notify us within 3 days of receiving your order. If the print is in-stock and available, we will gladly issue an exchange. Refunds will be handled on a case-by-case basis. 

CAN I HAVE NUMBER 6 OF 175?
Sorry, we are not able to entertain edition number requests for online print orders.

CAN YOU LOCATE A PRINT OR A SPECIFIC WORK OF ART FOR ME?
We will do our best to make your dreams come true. Send any questions or pipe dreams to hello@galerief.com. 

WHAT ARE THE GALLERY HOURS?
Due to the current COVID-19 global pandemic, the gallery is currently closed to the public. The State of Illinois "Stay-at-Home" order is in effect until May 30. We hope to reopen shortly thereafter. 

WHERE IS THE GALLERY LOCATED?
Galerie F is located in the Logan Square neighborhood of Chicago at 2415 N Milwaukee Ave

WHAT DOES THE "F" STAND FOR?
Everyone's favorite "F" word.