Galerie FAQs

ALL SALES ARE FINAL

WHEN CAN I EXPECT MY ORDER TO SHIP?
Our goal is to pack and ship online orders within 5-7 business days (excludes weekends and holidays). We appreciate your patience and understanding. 

DO YOU SHIP INTERNATIONALLY?
Due to COVID-19, we are only able to ship to select international locations. For more information, please send an email to orders@galerief.com. 

HOW CAN I TRACK MY ORDER?
A tracking number will be sent to the email address provided at the time of purchase. If you have not received shipping confirmation or fear your shipment has been lost, please contact us at orders@galerief.com.

MY ORDER IS DAMAGED. CAN I RECEIVE A REFUND?
Please notify us within 48 hours of receiving your order. Refunds/ Exchanges will be handled on a case-by-case basis. 

WHAT ARE YOUR GALLERY HOURS?
Saturday | Open | 12-530pm
Those other 6 days of the week...Closed

WHERE IS THE GALLERY LOCATED?
Galerie F is located in the Chicago's Chinatown neighborhood at 211 W. 23rd Street, 2nd Floor

WHAT DOES THE "F" STAND FOR?
Well, everyone's favorite "F" word, of course!